Error while saving

Discussions about iCompta on iOS
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ptr.chovan
Posts: 103
Joined: 12 September 2016, 13:07

Error while saving

Post by ptr.chovan »

Get an error while saving on iphone... It is the first time it happend and so far it doesn’t work. Im bit bussy now.. I will try to restart the phone and if it won’t work Ill try to send proper error report
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Angeman
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Joined: 28 December 2008, 21:28
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Re: Error while saving

Post by Angeman »

2 other people have reported this to me on the French forum and I suggested them to try to delete the app and reinstall it (after keeping a copy of your accounts file of course). They didn't answer me yet so I don't know if it works.
ptr.chovan
Posts: 103
Joined: 12 September 2016, 13:07

Re: Error while saving

Post by ptr.chovan »

Just tried it. Yes it worked but all my settings and preferences are lost 😖
MFG
Posts: 1
Joined: 21 October 2017, 16:50

Re: Error while saving

Post by MFG »

I’m suddenly receiving these error messages on both iPhone and iPad as well. I can’t save any transactions, but also get “error while saving document” when trying to use either backup option, so am concerned about deleting and reinstalling. Any suggestions?
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Angeman
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Re: Error while saving

Post by Angeman »

Unfortunately deleting and reinstalling the app is the only known solution. Just be careful to save your accounts file first using iTunes file sharing.
GarfieldP
Posts: 1
Joined: 16 October 2017, 12:20

Re: Error while saving

Post by GarfieldP »

I'm having the same issue. Re-installing is a bit inconvenient but that's fine as long as it fixes the issue.
Aguilberto Junior
Posts: 129
Joined: 08 March 2016, 19:07

Re: Error while saving

Post by Aguilberto Junior »

I also had the same problem (iPhone 6s/iOS 11.0.3)... I uninstalled and installed the app and everything returned to normal.
ptr.chovan
Posts: 103
Joined: 12 September 2016, 13:07

Re: Error while saving

Post by ptr.chovan »

Another one again :cry: .. still the same remedy for it?
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Angeman
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Re: Error while saving

Post by Angeman »

Yes, it's really a shame they don't fix those nasty iOS 11 / macOS 10.13 bugs…
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