Missing Items on Direct Connect Import

[mhamson]

Missing Items on Direct Connect Import

I just opened iComputa, which automatically performs an import using the Direct Connect to my bank. However, I found that one of the items is missing. There should have been two transactions of the same value ($4.25) from the same vendor and on the same date. However there is only one.

I am not sure how I can force this to re-sync with that entry. My other applications (Moneywell, Essentials) had no problem.

[Angeman]

In the automatic import screen you can change the last import date for your direct connect configuration. Set it to a day before the missing transaction for example and launch the download again.

[mhamson]

@Angeman - that worked.... I also had to change it from 'ignore'. I think the issue might be more of a user communication issue... I generally expect that the import should just work without intervention on the direct connects... and that the unique transaction ID be used to distinguish between the transactions. Just a thought.

[Angeman]

@Angeman - that worked.... I also had to change it from 'ignore'. I think the issue might be more of a user communication issue... I generally expect that the import should just work without intervention on the direct connects... and that the unique transaction ID be used to distinguish between the transactions. Just a thought.

Can you download your transactions again and click on show details at the end ? Then you could copy/paste the OFX log so that I can check if there is a problem with the unique IDs of the transactions.
Thanks