Error Message

Discussions about iCompta on iOS
Bongo
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Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

I tried to delete the transaction a number of times. It deletes and disappears when I press "All", but it keeps coming back after I filter back to Payee contains "Deguara".
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Angeman
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Re: Error Message

Post by Angeman »

Can you make a screen recording so I can try to understand what's happening ? Thanks
Bongo
Posts: 85
Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

I have tried to delete the transaction a number of times. After I delete the transaction and press "All" the transaction disappears, but it appears again when I filter again for Payee contains "Deguara".
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Angeman
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Re: Error Message

Post by Angeman »

Bongo wrote: 01 July 2025, 13:30 I tried to delete the transaction a number of times. It deletes and disappears when I press "All", but it keeps coming back after I filter back to Payee contains "Deguara".
Yes I understand, but I really need to watch a screen recording because there is certainly something not obvious at play here. Do you prefer to send me your accounts file by email so that I can test it directly on my phone ?
Bongo
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Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

I have sent the recording to support@lyricapps.com . I hope this is what you want.
Bongo
Posts: 85
Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

The email message failed to be sent, presumably because file is too large. What do I do?
If you want I can send me my accounts file by email but you have to tell me how to do this.
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Angeman
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Re: Error Message

Post by Angeman »

You can send both using https://wetransfer.com, it should be easier.
Bongo
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Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

I have transferred the recording. See if this is enough. Thanks.
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Angeman
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Re: Error Message

Post by Angeman »

Thanks for the recording. I can the see the error message is always popping so you won't be able to save any changes no matter what. My advice would be to kill iCompta 6 and then relaunch it. If the error is gone and you manage to delete the transaction then it's fine otherwise can you send me your accounts file ?
Bongo
Posts: 85
Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

By killing iCompta do you mean offloading it?
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