Error Message

Discussions about iCompta on iOS
Bongo
Posts: 77
Joined: 23 November 2013, 07:39

Error Message

Post by Bongo »

I am getting the attached error message. Can you please help? Thanks
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Angeman
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Re: Error Message

Post by Angeman »

You have a condition in a rule or a filter which has been duplicated. Its parameter value is "Deguara". If you find it and delete it manually, the message should disappear as well.
Bongo
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Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

When you say “delete it”, do you mean delete the transaction? I have some transactions whose Payee field includes “Deguara”. Will the duplicate be in one of these transactions, and how do I find it? What do I look for? Or should I try to delete all transactions with Deguara in them? Thanks
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Angeman
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Re: Error Message

Post by Angeman »

No, the error doesn’t come from a transaction, it comes from a condition which may be located inside a filter, a rule or a report. You shouldn’t delete any transaction at all.
Bongo
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Re: Error Message

Post by Bongo »

I have just noticed that I have a transaction with “Deguara” in the Payee field which I have been deleting after I filter for “Payee” contains “Deguara”. This transaction disappears after I remove the filter but reappears again when I refilter for “Payee” contains “Deguara”. Could this be the problem and how do I get rid of this? Thanks.
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Angeman
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Re: Error Message

Post by Angeman »

According to the error message, the transaction is not the problem, the filter is. Now that you removed the filter, do you still have the error popup ?
Bongo
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Re: Error Message

Post by Bongo »

I am not sure whether I have in fact removed the filter. How can I be sure that I have done this?
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Angeman
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Re: Error Message

Post by Angeman »

If you tap the "All" button, it deletes the current filter and shows every transaction. Do you still have the error message ?
Bongo
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Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

Yes

As I said above, I have noticed that I have a transaction with “Deguara” in the Payee field which I have been deleting after I filter for “Payee” contains “Deguara”. This transaction disappears after I remove the filter but reappears again when I re filter for “Payee” contains “Deguara”. Could this be the problem and how do I get rid of this? What can I do about this? Thanks.
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Angeman
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Re: Error Message

Post by Angeman »

Maybe you have "killed" the application so that the removal of the transaction with "Deguara" wasn't saved because of the error. I think you should try again to remove that transaction.
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