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Mac app not starting

Posted: 08 April 2025, 12:15
by oldhouse
I think I have messed up some sync / import setting and now icompta doesn't open: I see icon with small dot in lower screen app bar, but no window is visible and no way to enter settings, even after deleting and reinstalling app.
What shall I do? I can't find any files left to delete in order to restore settings.

Re: Mac app not starting

Posted: 08 April 2025, 20:04
by Angeman
Can you click on the File > Open menu item or is it disabled ?

Re: Mac app not starting

Posted: 09 April 2025, 10:59
by oldhouse
No way to click any item in menu bar, app totally stuck.
Even if I force quit I don’t get any popup about app crashing.
Really can’t figure how to get out of this loop

Update: Solved by deleting 2 files:
com.lyricapps.iCompta6SN
Documento di iCompta non salvato

Now if I try to open an iCloud database I get app crashing with apple bug report popup. I will try again this evening by syncing local database instead of iCloud

Re: Mac app not starting

Posted: 09 April 2025, 19:15
by Angeman
Can you copy/paste the text from Apple bug report popup ?