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Error Message

Posted: 11 June 2022, 06:57
by Bongo
On entering transactions I have recently been getting the attached error message. Can you please help? Thankyou

Re: Error Message

Posted: 11 June 2022, 09:56
by Angeman
Can you post the screenshot ? It didn’t work the first time it seems.

Re: Error Message

Posted: 11 June 2022, 11:52
by Bongo
Does this work?

Re: Error Message

Posted: 11 June 2022, 11:58
by Bongo
I am sending the file as a pdf, just in case the previous one did not open. Thanks

Re: Error Message

Posted: 11 June 2022, 19:02
by Angeman
Still nothing, you can send it to me by email if you prefer.

Re: Error Message

Posted: 11 June 2022, 20:48
by Bongo
I sent you an email

Re: Error Message

Posted: 11 June 2022, 23:20
by Angeman
You have a "amount = 0" condition which is duplicated. You can try to delete it if you know where to find it. It can be in a filter of the transactions list or in a filter from a report.

Re: Error Message

Posted: 12 June 2022, 06:37
by Bongo
Thanks, but where do I look for this filter in a transaction list or report?

Re: Error Message

Posted: 12 June 2022, 10:09
by Angeman
- In the transaction list : click on the "Advanced" button
- In a report : click on "Edit" mode in the top right corner of the screen before selecting the report and then click on the "Transactions filter" button or "Splits filter" button

Re: Error Message

Posted: 18 June 2022, 10:25
by Bongo
I have gone through all my transactions and reports and found no errors that you mention. I have just noticed, however, that this problem is occurring on my iphone 10 but till now not on my iPad. Thanks