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Re: Error Message

Posted: 01 July 2025, 13:30
by Bongo
I tried to delete the transaction a number of times. It deletes and disappears when I press "All", but it keeps coming back after I filter back to Payee contains "Deguara".

Re: Error Message

Posted: 01 July 2025, 13:37
by Angeman
Can you make a screen recording so I can try to understand what's happening ? Thanks

Re: Error Message

Posted: 01 July 2025, 14:11
by Bongo
I have tried to delete the transaction a number of times. After I delete the transaction and press "All" the transaction disappears, but it appears again when I filter again for Payee contains "Deguara".

Re: Error Message

Posted: 01 July 2025, 15:05
by Angeman
Bongo wrote: 01 July 2025, 13:30 I tried to delete the transaction a number of times. It deletes and disappears when I press "All", but it keeps coming back after I filter back to Payee contains "Deguara".
Yes I understand, but I really need to watch a screen recording because there is certainly something not obvious at play here. Do you prefer to send me your accounts file by email so that I can test it directly on my phone ?

Re: Error Message

Posted: 01 July 2025, 15:13
by Bongo
I have sent the recording to support@lyricapps.com . I hope this is what you want.

Re: Error Message

Posted: 01 July 2025, 16:20
by Bongo
The email message failed to be sent, presumably because file is too large. What do I do?
If you want I can send me my accounts file by email but you have to tell me how to do this.

Re: Error Message

Posted: 01 July 2025, 16:26
by Angeman
You can send both using https://wetransfer.com, it should be easier.

Re: Error Message

Posted: 01 July 2025, 16:37
by Bongo
I have transferred the recording. See if this is enough. Thanks.

Re: Error Message

Posted: 01 July 2025, 18:27
by Angeman
Thanks for the recording. I can the see the error message is always popping so you won't be able to save any changes no matter what. My advice would be to kill iCompta 6 and then relaunch it. If the error is gone and you manage to delete the transaction then it's fine otherwise can you send me your accounts file ?

Re: Error Message

Posted: 01 July 2025, 18:47
by Bongo
By killing iCompta do you mean offloading it?