Transactions disappearing

[John W]

Using the iCompta app on my iPhone for some time without issue. Yesterday, I imported 6 qif files into 6 accounts as I do on a weekly basis. Initially the import appears to work as expected and the transactions show in each of the 6 accounts. However when I close the iCompta app and re-open the app later the transactions in two of the 6 accounts have been deleted.
I've updated the iCompta app, tried to re-import the qif data into the 2 accounts with the same results, I've deleted and recreated the two accounts with the same results. If I create a new transaction in one of the two accounts, the new transaction appears in the account after closing and re-opening iCompmta. When I create a second transaction in the same account, close and re-open iComplta, only the first transaction appears.

Any help is appreciated.

[Angeman]

The transactions are probably hidden by a filter, can you post some screenshots ?

[John W]

The transactions are probably hidden by a filter, can you post some screenshots ?

I checked filters and am pretty sure I've got all filters turned off/set to "ALL". That's burned me in the past.

On the accounts page it shows a $0 balance for the two accounts that won't maintain transactions.

I played with it for a couple of hours after posting my help request. At one point I re-imported the two qif files into the two problem accounts. After importing, verifying transactions populated, and the account balance was correct, I think I hit the "Save" on the bottom left of the accounts screen. After some amount of time (2 or 3 minutes, maybe not that long) an error message displayed indicating something about not being able to save (it was a pretty long error message that I should have screen shot). I hit "OK" to the error message and my problem account transactions have remained populated since. I know that I hit the save button prior to this instance however I don't recall waiting any amount of time before closing the iCompta app.

Any thoughts on what the error may have been and how to prevent in the future?

Thanks!

[Angeman]

If it can't save then next time you quit and relaunch the app, all changes are lost. Could you post a screenshot of the error message ?