Vanishing or altered entries

Discussions about iCompta on macOS
ubar
Posts: 15
Joined: 11 April 2013, 14:30

Vanishing or altered entries

Post by ubar »

Has anyone else experienced transactions vanishing or changing at random? Every now and again I'll open iCompta and discover that an entry has vanished entirely, or has changed (usually the amount). This isn't a problem if I notice it quickly, but if I don't spot it, problems arise. Bear in mind that I find iCompta particularly useful for scheduling and managing cash flow. I rely on it to display the data I have entered. If an entry vanishes, it can look as though there is money available when in fact there is not.

Say for example that an entry for a bill of £100 was entered and then vanished. When looking ahead at my projected balance in May, I think I have an extra £100 and budget accordingly. By the time I figure out that something has gone wrong, I've either overspent by £100 or I have to reschedule other payments to make up the difference.
User avatar
Angeman
Administrateur
Posts: 2302
Joined: 28 December 2008, 21:28
Location: Toulouse, France
Contact:

Re: Vanishing or altered entries

Post by Angeman »

Do you synchronize with a iPhone / iPad ? If yes, using WiFi or Dropbox ?
ubar
Posts: 15
Joined: 11 April 2013, 14:30

Re: Vanishing or altered entries

Post by ubar »

No, I only use iCompta on one machine (Mac OSX) and therefore never sync it to another device.
User avatar
Angeman
Administrateur
Posts: 2302
Joined: 28 December 2008, 21:28
Location: Toulouse, France
Contact:

Re: Vanishing or altered entries

Post by Angeman »

Ok, can you look in Console application in /Applications/Utilities folder if there are any messages about iCompta ?
ubar
Posts: 15
Joined: 11 April 2013, 14:30

Re: Vanishing or altered entries

Post by ubar »

Ooooo... yes, lots! I've never used the Console before, so bear with me. :lol: The messages are all the same:

MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAq0EIoeU+++TI/-Caches-//mds

ETA: Those are the messages under Database Searches. Different messages in other sections, which ones do I need to copy for you?
User avatar
Angeman
Administrateur
Posts: 2302
Joined: 28 December 2008, 21:28
Location: Toulouse, France
Contact:

Re: Vanishing or altered entries

Post by Angeman »

I'd like messages from all sections but only the ones that are different from the one above. Thanks
ubar
Posts: 15
Joined: 11 April 2013, 14:30

Re: Vanishing or altered entries

Post by ubar »

Okay. Various entries in Diagnostic and Usage Messages:

22/03/2013 19:46:08 UserEventAgent[119] Mac App Store Application com.lyricapps.iCompta 4.0.11 (4.0.11) was launched 14 times
com.apple.message.domain: com.apple.mas.app_usage
com.apple.message.signature: com.lyricapps.iCompta
com.apple.message.signature2: 4.0.11 (4.0.11)
com.apple.message.value: 14

30/03/2013 11:38:47 UserEventAgent[119] Mac App Store Application com.lyricapps.iCompta 4.0.11 (4.0.11) was launched 12 times
com.apple.message.domain: com.apple.mas.app_usage
com.apple.message.signature: com.lyricapps.iCompta
com.apple.message.signature2: 4.0.11 (4.0.11)
com.apple.message.value: 12

06/04/2013 15:04:25 UserEventAgent[119] Mac App Store Application com.lyricapps.iCompta 4.0.11 (4.0.11) was launched 13 times
com.apple.message.domain: com.apple.mas.app_usage
com.apple.message.signature: com.lyricapps.iCompta
com.apple.message.signature2: 4.0.11 (4.0.11)
com.apple.message.value: 13


13/04/2013 16:10:01 UserEventAgent[119] Mac App Store Application com.lyricapps.iCompta 4.0.11 (4.0.11) was launched 16 times
com.apple.message.domain: com.apple.mas.app_usage
com.apple.message.signature: com.lyricapps.iCompta
com.apple.message.signature2: 4.0.11 (4.0.11)
com.apple.message.value: 16



These under Files > system.log

Apr 14 00:10:16 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[84261]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 14 00:10:16 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[84261]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 14 13:21:37 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[85832]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 14 17:06:39 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[86230]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 14 17:06:39 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[86230]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 14 22:07:52 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[87857]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 14 22:08:03 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[87857]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 14 22:34:43 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[87902]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 14 22:34:44 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[87902]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 15 08:03:50 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[88033]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 15 08:28:04 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[89261]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 15 11:51:07 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[89571]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
Apr 15 12:14:22 Charlotte-Finzis-iMac /Applications/iCompta.app/Contents/MacOS/iCompta[89624]: MDS Error: unable to create user DBs in /var/folders/rU/rU37wjRLExGzyzAqOEIoeU+++TI/-Caches-//mds
ubar
Posts: 15
Joined: 11 April 2013, 14:30

Re: Vanishing or altered entries

Post by ubar »

Any news on this please? It happened again today and if this problem cannot be fixed I will have to find an alternative to iCompta. Budgeting software that randomly adds or changes items is not helpful at all and it would be easier not to use it at all! :?

I know you're busy, but I hope this is something that can be fixed. If there is something I'm doing wrong, by all means tell me. :)
ubar
Posts: 15
Joined: 11 April 2013, 14:30

Re: Vanishing or altered entries

Post by ubar »

Angeman wrote:I'd like messages from all sections but only the ones that are different from the one above. Thanks
Hi

Do you have any news on this yet? I'm still waiting and the problem persists. It happened again this morning - I opened up and noticed that an entry I edited today has vanished. I saved before closing and other changes I made this morning are still there, as far as I can tell, but I now have to go through and check everything again. Most annoying. You asked me to copy code for you to examine, which I have done in the above posts. Please let me know.
User avatar
Angeman
Administrateur
Posts: 2302
Joined: 28 December 2008, 21:28
Location: Toulouse, France
Contact:

Re: Vanishing or altered entries

Post by Angeman »

Unfortunately there is nothing to be learn in the messages you pasted above. Can you give me some examples (name, date, amount, etc.) of transactions that "vanished" ?
Post Reply