Can't Import OFX from Bank of America

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Terreman
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Joined: 11 October 2010, 18:15

Can't Import OFX from Bank of America

Post by Terreman »

I have the lite version of iComptaMobile for evaluation and was attempting import OFX transactions from my Bank of America (California) checking account, but have failed to do so. iComptaMobile reports a "Validation Error" in the Response section of the log. I have confirmed the "OFX direct download" settings as correct for Bank of America and have the proper account number and type entered. Note that OFX downloads have been enabled for my Bank of America accounts.

Here are screen shots of the error log:
020.PNG
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021.PNG
021.PNG (118.56 KiB) Viewed 10067 times
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Angeman
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Re: Can't Import OFX from Bank of America

Post by Angeman »

Try to set the account type to "Credit card" instead of "Checking".
Terreman
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Joined: 11 October 2010, 18:15

Re: Can't Import OFX from Bank of America

Post by Terreman »

Same result. However, if I enter the credit card account number (instead of the checking), transactions download as expected. It seems that those accounts that require a Bank ID (which is the banks routing number) are failing.
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Angeman
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Re: Can't Import OFX from Bank of America

Post by Angeman »

Ok so have you try to enter your bank ID and also touch the check mark next to it to enable it ?
Terreman
Posts: 6
Joined: 11 October 2010, 18:15

Re: Can't Import OFX from Bank of America

Post by Terreman »

Yes, and I get a different error message - "There is a problem with your accounts setup in the software. Please re-verify the account attributes and try again."

I have re-verified and all looks correct.
Terreman
Posts: 6
Joined: 11 October 2010, 18:15

Re: Can't Import OFX from Bank of America

Post by Terreman »

So am I out of luck on this?

I should mention that OFX downloads work just fine with Splash Money and PageOnce for the same Bank of America accounts. As this bank is one of the biggest (if not the biggest) in the US, I would think you would want your program to work correctly with it.
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Angeman
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Re: Can't Import OFX from Bank of America

Post by Angeman »

Can you post the details screenshot with this new setup ?
Also try to set 'Application version' to 1800.
Terreman
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Joined: 11 October 2010, 18:15

Re: Can't Import OFX from Bank of America

Post by Terreman »

An 'Application version' of 1800 makes no difference - same error.

Here are the screen shots:
BoA.png
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Angeman
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Re: Can't Import OFX from Bank of America

Post by Angeman »

I've added some more lines in the next update in the 'Details' window which will list the accounts recognized by the bank so we should be able to understand better why it doesn't work.
Terreman
Posts: 6
Joined: 11 October 2010, 18:15

Re: Can't Import OFX from Bank of America

Post by Terreman »

Do you know about when the update will be available?
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