Error Message

Discussions about iCompta on iOS
Bongo
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Joined: 23 November 2013, 07:39

Error Message

Post by Bongo »

On entering transactions I have recently been getting the attached error message. Can you please help? Thankyou
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Angeman
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Re: Error Message

Post by Angeman »

Can you post the screenshot ? It didn’t work the first time it seems.
Bongo
Posts: 66
Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

Does this work?
Bongo
Posts: 66
Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

I am sending the file as a pdf, just in case the previous one did not open. Thanks
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Angeman
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Re: Error Message

Post by Angeman »

Still nothing, you can send it to me by email if you prefer.
Bongo
Posts: 66
Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

I sent you an email
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Angeman
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Re: Error Message

Post by Angeman »

You have a "amount = 0" condition which is duplicated. You can try to delete it if you know where to find it. It can be in a filter of the transactions list or in a filter from a report.
Bongo
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Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

Thanks, but where do I look for this filter in a transaction list or report?
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Angeman
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Re: Error Message

Post by Angeman »

- In the transaction list : click on the "Advanced" button
- In a report : click on "Edit" mode in the top right corner of the screen before selecting the report and then click on the "Transactions filter" button or "Splits filter" button
Bongo
Posts: 66
Joined: 23 November 2013, 07:39

Re: Error Message

Post by Bongo »

I have gone through all my transactions and reports and found no errors that you mention. I have just noticed, however, that this problem is occurring on my iphone 10 but till now not on my iPad. Thanks
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