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Can not work local sync with iOS 14.4.2

Posted: 13 April 2021, 15:46
by thesaitama
Hi team,

I encountered the problem that can not work local sync function on iOS 14.4.2.
I confirmed wifi connection, another iOS device (iPhone 8, iPad Air2 with 14.4.2).
Still can not work 'Local network' function.

Please investigate it.
this feature is important for my family.

Thanks,

Re: Can not work local sync with iOS 14.4.2

Posted: 13 April 2021, 15:53
by Angeman
Which version do you have ? Old versions can not synchronize with local network anymore because Apple enforced new authorization requests to use local network in recent releases of iOS. Only version 6 which is updated can use it.

Re: Can not work local sync with iOS 14.4.2

Posted: 13 April 2021, 16:03
by thesaitama
Hi Angeman,

Thank you for your quick reply.
We are using 6.0.47 (Japan App store's latest).
Recently we can still use local network function.
I confirmed iOS app's permission it is ok (App can access local network).

Thanks,

Re: Can not work local sync with iOS 14.4.2

Posted: 13 April 2021, 16:12
by Angeman
Ok then it should work, can you tell me what happens now when you try to synchronize ? Does it find the other device ? Or does it show you an error message ?

Re: Can not work local sync with iOS 14.4.2

Posted: 13 April 2021, 16:24
by thesaitama
Hi Angeman,

Sometimes can recognize another device.
(May not be visible from other side)
In most cases the device can not recognize (invisible) both.

I have added the screenshot.

Re: Can not work local sync with iOS 14.4.2

Posted: 13 April 2021, 18:55
by Angeman
Sorry for the stupid question, but just to make sure : do you know that iCompta must be opened on the "Synchronization" screen on both devices ? If not they can't see each other.

Re: Can not work local sync with iOS 14.4.2

Posted: 14 April 2021, 00:55
by thesaitama
Hi Angeman,

Yes. I confirmed both side.
Yesterday, I have succeeded one time synchronization.
Today I will continue, not successful yet. It is unstable.
(Did apple may change anything with some updates?)

Re: Can not work local sync with iOS 14.4.2

Posted: 14 April 2021, 10:11
by Angeman
Can you try to reboot your devices and most importantly your WiFi router ?

Re: Can not work local sync with iOS 14.4.2

Posted: 15 April 2021, 01:35
by thesaitama
Hi Angeman,

I tried rebooting WiFi router. still problem was remains.
Sometime device can recognize on the other hand. At that time I can sync the App. :D
It's a bit inconvenient, but thank you for the great App.
If you allow time, please be aware of this report.

Thanks,