Error while importing file

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roberto_sc
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Joined: 20 September 2015, 13:16

Error while importing file

Post by roberto_sc » 20 September 2015, 13:21

Hi

I have an OFX file on my dropbox folder, when I try to import to iCompta from my PC using Windows 10 and Chrome I get a message saying "Error while importing file". The same file is imported successfully from my Mac, so I guess it's related to how the file is encoded in Windows.

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Angeman
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Re: Error while importing file

Post by Angeman » 20 September 2015, 13:35

You have to set the right encoding in the import settings screen. It's probably ISO Latin 1 if it come from Windows.

roberto_sc
Posts: 6
Joined: 20 September 2015, 13:16

Re: Error while importing file

Post by roberto_sc » 21 September 2015, 11:19

Hi. Thanks for your answer.
Are you talking about the screen I get when tapping "Import configurations"? It is completely blank except for a setting button on the bottom left (force the display of intermediate settings - which also doesn't make anything show up).
The "Export configurations" screen is also blank.

roberto_sc
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Joined: 20 September 2015, 13:16

Re: Error while importing file

Post by roberto_sc » 21 September 2015, 11:30

Or are you talking about the settings screen that appear in the app after I press the import button in the browser? If so, the error appears before this screen.

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Angeman
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Re: Error while importing file

Post by Angeman » 21 September 2015, 11:36

roberto_sc wrote:Or are you talking about the settings screen that appear in the app after I press the import button in the browser?
Yes this one.

Can you show me screenshots of your browser and of the app ? Thanks

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