Page 1 of 1

iCloud sync problems

Posted: 28 May 2019, 12:47
by Aguilberto Junior
I've always used Dropbox to sync, but recently I switched to iCloud.
I do Command+S on Mac Book, iCompta takes a long time to complete the synchronization, and when I go to Macmini and use the option "File > New document from iCloud" nothing appears.
Strange because I can see the file on the iPad and iPhone ...
The two Macs run MacOS Mojave 10.14.15, they are normally connected to iCloud and I'm using a 200mb/s connection.
Is there any other configuration to be made?
Thanks in advance for the help.

Re: iCloud sync problems

Posted: 29 May 2019, 11:22
by Angeman
Can you try to create a new document on the Mac mini, enable iCloud sync and save it ? Then you can see if it appears on the "File > New document from iCloud" on the MacBook.

Re: iCloud sync problems

Posted: 29 May 2019, 14:03
by Aguilberto Junior
Worked like a charm! :)

One more question...
Where does iCompta save the file for sync in iCloud? Can I see it?

Re: iCloud sync problems

Posted: 29 May 2019, 14:15
by Angeman
It's in a dedicated folder for iCompta in iCloud Drive but it's not directly visible to the user.

Re: iCloud sync problems

Posted: 30 May 2019, 01:41
by Aguilberto Junior
Some iCompta data files I created and synchronized during the tests remained saved in iCloud with different last sync dates and times.
How do I delete them? Or, rather, how do I delete all the sync files in iCompta dedicated folder in iCloud?

Re: iCloud sync problems

Posted: 30 May 2019, 09:15
by Angeman
To clear iCloud synchronization data, go in System Preferences > iCloud > Manage > iCompta 6 > Delete everything.