working very slow (lots of rainbow wheels)

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susie125
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Joined: 09 November 2018, 11:00

working very slow (lots of rainbow wheels)

Post by susie125 » 09 November 2018, 11:26

Hi, I moved my financial data to iCompta 6 (App store version, 6.0.20) from another application and have been using it for the last 4 months or so. My data size is 42 MB. It seems that almost any steps that I take it take so much time to do it. Opening the file, switching to another account, making entries, switching to report pages... Saving take so many seconds with a turning rainbow wheel.

Running macOS Mojave 10.14.1 in Japanese on iMac (late 2013 model) with 3.5 GHz Intel Core i7 and 16GB 1600 MHz DDR3 Memory, NVIDIA GeForce GTX 780M 4096 MB Graphics.

Is there any ways to speed things up ? maybe if I can run it in English without changing the entire system language, then it might run faster ? (but entries, comments are in Japanese) Or do I need faster computer ?

Thanks in advance.

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Angeman
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Re: working very slow (lots of rainbow wheels)

Post by Angeman » 09 November 2018, 14:05

Can you send me your accounts file by email so that I can test it on my computer ?

susie125
Posts: 2
Joined: 09 November 2018, 11:00

Re: working very slow (lots of rainbow wheels)

Post by susie125 » 12 November 2018, 01:23

Hello and thank you for getting back to me.

Which one is the accounts file ? How do I extract it from my document file ?

And is there a way that I can run iCompta in English on my Japanese system ?? Help is all written in English, and we are communicating in English, it's very hard to tell which one is which.

Thanks again for your time.

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Angeman
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Posts: 1930
Joined: 28 December 2008, 21:28
Location: Toulouse, France
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Re: working very slow (lots of rainbow wheels)

Post by Angeman » 12 November 2018, 08:42

The accounts file is the document file, the one whose name ends with .cdb.
Unfortunately you can't run it in English unless you put the whole system in English.

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