my iCompta crashes since this evening!

Discussions about iCompta on macOS
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oibaf
Posts: 5
Joined: 02 December 2016, 22:12

my iCompta crashes since this evening!

Post by oibaf »

Hi there!

since this evening my iCompta crashes giving attached error message and log.
I tried to reinstall iCompta but only the initialization screen shows up before crashing again.

Do you have any idea what is going on and how to fix it?

Thank you very much in advance.

WKR

oibaf
:x :oops:
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Schermata 2016-12-02 alle 21.42.46 .png
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16 12 02 iCompta blocking Process.docx
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Angeman
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Re: my iCompta crashes since this evening!

Post by Angeman »

This is a bug with Sierra storage optimization which corrupts iCompta documents for an unknown reason. You need to put your corrupted accounts file to the trash and restore a backup using Time Machine or iCloud for example and it should work again.
oibaf
Posts: 5
Joined: 02 December 2016, 22:12

Re: my iCompta crashes since this evening!

Post by oibaf »

Thanks, it was a little bit cumbersome and happened randomly, I just changed lastly my Timemachine, but it worked! :D
Well done!
Wish a nice week end.
Oibaf
oibaf
Posts: 5
Joined: 02 December 2016, 22:12

Re: my iCompta crashes since this evening!

Post by oibaf »

Hi!

do you know if the latest mac OS Sierra 10.12.2 update solved the problem with the iCompta documents corruption caused by the Sierra storage optimization?

Thanks in advance

Fabio B
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Angeman
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Location: Toulouse, France
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Re: my iCompta crashes since this evening!

Post by Angeman »

No sorry I have no idea.
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