Can't sync transactions

Discussions about iCompta on macOS
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ptr.chovan
Posts: 91
Joined: 12 September 2016, 13:07

Can't sync transactions

Post by ptr.chovan » 20 November 2016, 17:40

My I phone transactions in credit card are ok.. All upcoming payments are correct.. However I just open my mac and all upcoming transactions (payments) are gone and set for today date.. Can't make them sync with iPhone and I don't want to lose it from iPhone so I have to just stop using the app on iMac.. This is very serious bug. I can't trust this app until this is fixed.. The app is working with money and not with pikachu. Please fix this sync issues ASAP

ptr.chovan
Posts: 91
Joined: 12 September 2016, 13:07

Re: Can't sync transactions

Post by ptr.chovan » 20 November 2016, 17:55

Here are images from iPhone and iMac
Attachments
Screen Shot 2016-11-20 at 16.52.58.png
Screen Shot 2016-11-20 at 16.52.58.png (173.08 KiB) Viewed 1422 times
Screen Shot 2016-11-20 at 16.51.28.png
Screen Shot 2016-11-20 at 16.51.28.png (109.3 KiB) Viewed 1422 times

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Angeman
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Re: Can't sync transactions

Post by Angeman » 20 November 2016, 19:06

If everything is OK on your iPhone then move the accounts file on the Mac to the trash and recreate it by clicking on Document > New document from iCloud.

ptr.chovan
Posts: 91
Joined: 12 September 2016, 13:07

Re: Can't sync transactions

Post by ptr.chovan » 20 November 2016, 19:40

I have tried that but I was worrying to mess up with the iPhone transaction too specially with the backup file.. It is very unclear way of doing it and I just can't afford to make any mistake..I have tried to uninstall the icompta from iMac and install it again but it gave me back exactly the same transactions as before. I have already fixed it by synchronising with dropbox on my iPhone, and then switching the synchronisation from iCloud off and dropbox on on my iMac.. That fix it but it was really nerv wrecking time. I'm sorry but the synchronisation takes a point out of the really perfect app.. Please fix it soon

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