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Balance Evolution Graphic showing wrong balance

Posted: 27 January 2015, 17:21
by AlecFasani
Hi Angeman,

I have updated for version 5.1.7 but it seems to have a problem on Balance Evolution Graphic.
The balance shown on the graphic is about £6k lower than the one shown on my account on today's date.
Yes I have checked all scheduled transactions and there is nothing pending there.

Any idea what could be wrong??

Thanks.

Re: Balance Evolution Graphic showing wrong balance

Posted: 28 January 2015, 10:30
by Angeman
Can you show me some screenshots ? Thanks

Re: Balance Evolution Graphic showing wrong balance

Posted: 28 January 2015, 12:42
by AlecFasani
I have covered some information as you can see.
Anyway the Natwest account has more than £7k balance while the graphic shows something about £1k
According to the graphic I would have almost minus £5k on the next days which is completely untrue. Tnks God.
By the way, that "Stronger Zero Axis lIne" that I have requested requested a while ago, would be very helpful to visualize any dangerous position on the balance.

Cheers

Re: Balance Evolution Graphic showing wrong balance

Posted: 28 January 2015, 13:02
by Angeman
The balance shown in the accounts list (7652.74) is the sum of all pending and validated transactions so it doesn't stop today. As you can see on the Graph the balance in April is somewhere close to 7500 so I suspect that you have several transactions between today and April that make the balance go down to -5000 and then back up to 7500. Can you show a screenshot of the transactions in that account (by email if you prefer) ?

Re: Balance Evolution Graphic showing wrong balance

Posted: 28 January 2015, 14:13
by AlecFasani
Ok, I've found it.
For some reason an old planned transaction seems to have been brought back when I have updated for the new version.
It was still there while it was supposed to have been deleted.
Maybe it was my mistake but I haven't noticed that while using the last version.
Graphic seems to be working fine now.
Thanks.