Balance Evolution Graphic showing wrong balance

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AlecFasani
Posts: 41
Joined: 07 August 2014, 20:23

Balance Evolution Graphic showing wrong balance

Post by AlecFasani » 27 January 2015, 17:21

Hi Angeman,

I have updated for version 5.1.7 but it seems to have a problem on Balance Evolution Graphic.
The balance shown on the graphic is about £6k lower than the one shown on my account on today's date.
Yes I have checked all scheduled transactions and there is nothing pending there.

Any idea what could be wrong??

Thanks.

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Angeman
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Joined: 28 December 2008, 21:28
Location: Toulouse, France
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Re: Balance Evolution Graphic showing wrong balance

Post by Angeman » 28 January 2015, 10:30

Can you show me some screenshots ? Thanks

AlecFasani
Posts: 41
Joined: 07 August 2014, 20:23

Re: Balance Evolution Graphic showing wrong balance

Post by AlecFasani » 28 January 2015, 12:42

I have covered some information as you can see.
Anyway the Natwest account has more than £7k balance while the graphic shows something about £1k
According to the graphic I would have almost minus £5k on the next days which is completely untrue. Tnks God.
By the way, that "Stronger Zero Axis lIne" that I have requested requested a while ago, would be very helpful to visualize any dangerous position on the balance.

Cheers
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Angeman
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Posts: 1990
Joined: 28 December 2008, 21:28
Location: Toulouse, France
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Re: Balance Evolution Graphic showing wrong balance

Post by Angeman » 28 January 2015, 13:02

The balance shown in the accounts list (7652.74) is the sum of all pending and validated transactions so it doesn't stop today. As you can see on the Graph the balance in April is somewhere close to 7500 so I suspect that you have several transactions between today and April that make the balance go down to -5000 and then back up to 7500. Can you show a screenshot of the transactions in that account (by email if you prefer) ?

AlecFasani
Posts: 41
Joined: 07 August 2014, 20:23

Re: Balance Evolution Graphic showing wrong balance

Post by AlecFasani » 28 January 2015, 14:13

Ok, I've found it.
For some reason an old planned transaction seems to have been brought back when I have updated for the new version.
It was still there while it was supposed to have been deleted.
Maybe it was my mistake but I haven't noticed that while using the last version.
Graphic seems to be working fine now.
Thanks.

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