Error Importing Transactions

[merry_pridemore]

I have followed the user guide steps and tried importing from my bank and even from my computer in every available format and each time I get a notification at the bottom that says, "Error Importing Transactions". I figure I must be doing something wrong, but I've never used a banking software that wasn't just as easy as click and it imports.

[Angeman]

Can you click on the black banner that appears and copy/paste the error message ?
There will be your login and password in it so you make sure to remove them.

[merry_pridemore]

I have tried single and double clicking on the black error message banner and it doesn't do anything.

[merry_pridemore]

OFXHEADER:100
DATA:OFXSGML
VERSION:102
SECURITY:NONE
ENCODING:USASCII
CHARSET:1252
COMPRESSION:NONE
OLDFILEUID:NONE
NEWFILEUID:NONE

<OFX><SIGNONMSGSRSV1><SONRS>
<STATUS><CODE>0<SEVERITY>INFO</STATUS>
<DTSERVER>20110809225229.893[-4:EDT]<LANGUAGE>ENG
</SONRS></SIGNONMSGSRSV1>
<BANKMSGSRSV1><STMTTRNRS>
<TRNUID>0
<STATUS><CODE>0<SEVERITY>INFO</STATUS>
<STMTRS><CURDEF>USD<BANKACCTFROM><BANKID>28
<ACCTID>-S00<ACCTTYPE>SAVINGS</BANKACCTFROM>
<BANKTRANLIST><DTSTART>20110801<DTEND>20110809
</BANKTRANLIST>
<LEDGERBAL><BALAMT>7.22<DTASOF>20110809225229</LEDGERBAL>
<AVAILBAL><BALAMT>4.22<DTASOF>20110809225229</AVAILBAL>
</STMTRS></STMTTRNRS></BANKMSGSRSV1></OFX>

[Angeman]

The download worked fine but there are no transactions in the file you downloaded that's why you got this "wrong" error message.

[merry_pridemore]

Thank you. I guess I was expecting to see the amount in the account change even though there were no transactions. I now see that I need to enter the starting amount manually. Thank you for your help!