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Redownload the App
Posted: 24 June 2011, 05:31
by wskwong2000
Hi folks,
My laptop crashed recently and I have to reinstall iTune. I was asked to pay for iCompta again, while other software that I had paid before allow me to simply redownload. Why is that?
Re: Redownload the App
Posted: 25 June 2011, 08:50
by JWD
This happened to me too when I redownloaded iCompta having previously made an in-APP purchase from the free version.
As long as it was the same iTunes account you just need to ask iTunes for a refund.
However I do wonder if there is something iCompta Mobile needs to do to prevent this happening too?
Re: Redownload the App
Posted: 25 June 2011, 14:28
by Angeman
I think I will remove in-app purchase so that people buy the paid version directly to avoid this kind of issues.
Re: Redownload the App
Posted: 30 June 2011, 08:56
by Otter
What about adding a "restore purchases" feature within the app - I've seen this in a few other apps to deal with this situation. Thanks.
Re: Redownload the App
Posted: 02 July 2011, 13:17
by Angeman
Yes you're right I just discovered that.