forums.lyricapps.com

Hi,

I was using iCompta since month with no problems at all. Thanks for this great piece of software!!

But since a few weeks I' ve got more and more problems to sync with my iPhone 3G:
When I start the sync procedure my iPhone is recognized successfully by the desktop app but the sync fails in the next second

I got the following setup:

Mac Pro 3.1 with Snow Leopard 10.6.6
iCompta 4.0.8

iPhone 3G
with iOS 4.2

To get rid of this I've surfed thru the forum intensively and tried everything stated:

- Restart iphone
- Restart Mac Pro
- Restart WLAN Router
- Kill icompta app on the running iphone

Unfortunately no success at all

Could you please help or investigate?

Cheers from Berlin

Sonnet

Do you have a firewall enabled on your Mac or your WLAN router ?

No I don't have a firewall exept the build in one from Snow Leopard.

Strange thing is, that it was working fine until I've upgraded to icompta 4.0.8

Can you send me the log messages of the iPhone by following these instructions viewtopic.php?f=3&t=524 and the ones of the Mac by launching /Applications/Utilities/Console.app ? Thanks

Just to close this topic.

It was indeed a firewall issue. icompta was listed two times in the firewall list, due to different versions. Unfortunately I just gave only one entry (the old version) the correct rights.

Finally I've removed all unnecessary entries and corrected the remaining one. Now it's up and running again

Lessons learned was that new versions of icompta create own (new) entries in the firewall list. I assume that this issue is now obsolete due to the App Store version.

Thanks for your help and sorry for the late response.

Sonnet