NEVER BEEN ABLE TO SYNC !

[MrGonfio]

Hi,
it's been several months since I bought icompta and icompta mobile and I'm quite happy with icompta desktop. Unfortunately since when I bought icompta mobile (my iphone os version was 3.1.2) I've never been able to sync with my desktop application.
I used to have the icompta lite app and I couldn't sync either so I thought it wasn't working because it was a 'lite' version, so I bought the full version (I've unistalled the lite version before installing the full).
I've read several topics and tried quite all, but still no luck.
Now I have OS 4.0.2 on my iphone but I still can't sync with my mac. Note that I've saveral apps that works with wifi synch (like 1password pro or GoodReader) and they all work perfectly !!
I've tried to reset the router (a dlink DIR-655), reinstall the app on my iphone, reinstall the app on my mac but nothing.

What I usually do is:

1.open icompta on my mac
2.enable wifi on my iphone
3.start icompta mobile
4.click on the iphone icon on the icompta desktop application and ask for sync
5.accept the sync request on my iphone
6. wait....wait....wait....wait... but nothing

Note (2) when the iphone goes to lock (after 1 minute) the sync connection stops, it is normal ?

Note (3) if I try to connect on the http server address shown on my icompta mobile with my desktop (I use firefox) I can fully access and also import/export documents from/to icompta mobile.

Like I said, I've NEVER been able to sync my iphone with my mac pro but I do sync with other apps (so it's not a router/coonection problem)

My config is:

-Mac Pro (Mac pro 3.1) with Snow Leopard 10.6.4 connected to ethernet cable to Router Dlink DIR-655 (ethernet/Wifi N)
-iphone 3GS 32Gb iOS 4.0.2
-icompta Desktop 4.0.5



I don't know what else to try.... if someone can help me I really apreciate that !

Thanks !!!

[Angeman]

Here is a special version with extra logs : http://www.lyricapps.com/iCompta/files/ ... _4.0.6.zip
Can you download it, try to sync again, look in /Applications/Utilities/Console.app and copy/paste the lines that start with iCompta ? Thanks

[MrGonfio]

Hi Angelman!

First of all THANK YOU for your reply !!
I've downloaded your icompta desktop version and here the log, I've copied ALL the lines with 'icompta' string.

Please let me know if you need more tests.

Thank you again!!


The log:


07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString 08/01/01
07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString
07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString
07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString
07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString
07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString
07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString
07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString 01 gennaio 2008
07/09/10 18.40.45 iCompta[11629] setObjectValue NSCFString
07/09/10 18.40.45 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.45 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.45 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.45 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.45 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.45 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.45 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.45 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.46 iCompta[11629] setObjectValue __NSCFDate 2010-09-01 00:00:00 +0200
07/09/10 18.40.46 iCompta[11629] setObjectValue __NSCFDate 2010-09-07 18:40:46 +0200
07/09/10 18.40.46 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.46 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.46 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.46 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.46 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.46 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.40.46 iCompta[11629] setObjectValue (null) (null)
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString 08/01/01
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString 01 gennaio 2008
07/09/10 18.41.15 iCompta[11641] setObjectValue NSCFString
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue __NSCFDate 2010-09-01 00:00:00 +0200
07/09/10 18.41.16 iCompta[11641] setObjectValue __NSCFDate 2010-09-07 18:41:16 +0200
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.41.16 iCompta[11641] setObjectValue (null) (null)
07/09/10 18.42.07 iCompta[11641] handleStreamEvent read 1
07/09/10 18.42.07 iCompta[11641] handleStreamEvent write 1
07/09/10 18.42.07 iCompta[11641] handleStreamEvent write 4
07/09/10 18.42.07 iCompta[11641] handleStreamEvent write 4
07/09/10 18.43.08 iCompta[11641] handleStreamEvent read 2

[MrGonfio]

.....here again another log, keeping 'awake' my iphone for more than one minute (the sync stops when the iphone go to 'lock' mode):

07/09/10 18.54.47 iCompta[11641] handleStreamEvent read 1
07/09/10 18.54.47 iCompta[11641] handleStreamEvent write 1
07/09/10 18.54.47 iCompta[11641] handleStreamEvent write 4
07/09/10 18.54.47 iCompta[11641] handleStreamEvent write 4
07/09/10 18.57.33 iCompta[11641] handleStreamEvent read 2


thank again!

[Angeman]

Thanks, can you do the same things with this new version with more logs ?

[MrGonfio]

Hi Angelman!

Here the log with the latest icompta 4.0.6 (I kept awake my iphone for more than one minute but, as usual, when it went to 'lock' mode the connection stopped):

08/09/10 15.43.06 iCompta[12153] handleStreamEvent read 1
08/09/10 15.43.06 iCompta[12153] handleStreamEvent write 1
08/09/10 15.43.06 iCompta[12153] handleStreamEvent write 4
08/09/10 15.43.06 iCompta[12153] connectionDidOpen <ANGDataConnection: 0x115e49ba0>
08/09/10 15.43.06 iCompta[12153] sendData 1
08/09/10 15.43.06 iCompta[12153] handleStreamEvent write 4
08/09/10 15.47.21 iCompta[12153] handleStreamEvent read 2
08/09/10 15.47.21 iCompta[12153] receiveData 0
08/09/10 15.47.21 iCompta[12153] invalidate
08/09/10 15.47.21 iCompta[12153] (
0 ANGAdditions 0x00000001003216f6 -[ANGTCPConnection invalidate] + 162
1 ANGAdditions 0x00000001003222af -[ANGTCPConnection handleStreamEvent:forStream:] + 837
2 ANGAdditions 0x000000010032502b -[ANGDataConnection handleStreamEvent:forStream:] + 100
3 ANGAdditions 0x0000000100320e6c readClientCallBack + 112
4 CoreFoundation 0x00007fff800b0883 _signalEventSync + 115
5 CoreFoundation 0x00007fff800b07f4 _cfstream_solo_signalEventSync + 116
6 CoreFoundation 0x00007fff800b0734 _CFStreamSignalEvent + 740
7 CFNetwork 0x00007fff84970c27 _ZN12SocketStream40dispatchSignalFromSocketCallbackUnlockedEP24SocketStreamSignalHolder + 45
8 CFNetwork 0x00007fff849062a4 _ZN12SocketStream14socketCallbackEP10__CFSocketmPK8__CFDataPKv + 224
9 CFNetwork 0x00007fff8490618e _ZN12SocketStream22_SocketCallBack_streamEP10__CFSocketmPK8__CFDataPKvPv + 96
10 CoreFoundation 0x00007fff80078faa __CFSocketDoCallback + 634
11 CoreFoundation 0x00007fff80078af0 __CFSocketPerformV0 + 288
12 CoreFoundation 0x00007fff80050e91 __CFRunLoopDoSources0 + 1361
13 CoreFoundation 0x00007fff8004f089 __CFRunLoopRun + 873
14 CoreFoundation 0x00007fff8004e84f CFRunLoopRunSpecific + 575
15 CoreFoundation 0x00007fff8004e5d6 CFRunLoopRun + 70
16 ANGAdditions 0x0000000100321636 -[ANGTCPConnection run] + 1005
17 Foundation 0x00007fff826ede8d __NSThread__main__ + 1429
18 libSystem.B.dylib 0x00007fff801b3456 _pthread_start + 331
19 libSystem.B.dylib 0x00007fff801b3309 thread_start + 13
)
08/09/10 15.47.21 iCompta[12153] connectionDidClose <ANGDataConnection: 0x115e49ba0>


Thank You Again !!!

[Angeman]

Thanks, can you do the same thing again with this new version ?

[MrGonfio]

Hi Angelman, sorry for the delay in answering you!!!

Here the log with your latest version of icompta desktop AND icompta mobile (updated just today), unfortunately no good news...
... as usual the connection stopped when my iphone went to 'lock' mode.... (but is that normal ??).

Thank you very very much for your help !!

11/09/10 16.36.03 iCompta[415] handleStreamEvent read 1
11/09/10 16.36.03 iCompta[415] handleStreamEvent write 1
11/09/10 16.36.03 iCompta[415] handleStreamEvent write 4
11/09/10 16.36.03 iCompta[415] connectionDidOpen <ANGDataConnection: 0x11a45cce0>
11/09/10 16.36.03 iCompta[415] sendData 1
11/09/10 16.36.03 iCompta[415] handleStreamEvent write 4
11/09/10 16.39.29 iCompta[415] handleStreamEvent read 2
11/09/10 16.39.29 iCompta[415] receiveData test 0 0 -8454144
11/09/10 16.39.29 iCompta[415] receiveData res 0
11/09/10 16.39.29 iCompta[415] invalidate
11/09/10 16.39.29 iCompta[415] (
0 ANGAdditions 0x000000010026d972 -[ANGTCPConnection invalidate] + 105
1 ANGAdditions 0x000000010026ef00 -[ANGTCPConnection handleStreamEvent:forStream:] + 680
2 ANGAdditions 0x000000010026db30 -[ANGDataConnection handleStreamEvent:forStream:] + 49
3 ANGAdditions 0x000000010026cace readClientCallBack + 94
4 CoreFoundation 0x00007fff83898883 _signalEventSync + 115
5 CoreFoundation 0x00007fff838987f4 _cfstream_solo_signalEventSync + 116
6 CoreFoundation 0x00007fff83898734 _CFStreamSignalEvent + 740
7 CFNetwork 0x00007fff87fb0c27 _ZN12SocketStream40dispatchSignalFromSocketCallbackUnlockedEP24SocketStreamSignalHolder + 45
8 CFNetwork 0x00007fff87f462a4 _ZN12SocketStream14socketCallbackEP10__CFSocketmPK8__CFDataPKv + 224
9 CFNetwork 0x00007fff87f4618e _ZN12SocketStream22_SocketCallBack_streamEP10__CFSocketmPK8__CFDataPKvPv + 96
10 CoreFoundation 0x00007fff83860faa __CFSocketDoCallback + 634
11 CoreFoundation 0x00007fff83860af0 __CFSocketPerformV0 + 288
12 CoreFoundation 0x00007fff83838e91 __CFRunLoopDoSources0 + 1361
13 CoreFoundation 0x00007fff83837089 __CFRunLoopRun + 873
14 CoreFoundation 0x00007fff8383684f CFRunLoopRunSpecific + 575
15 CoreFoundation 0x00007fff838365d6 CFRunLoopRun + 70
16 ANGAdditions 0x000000010026d8ee -[ANGTCPConnection run] + 674
17 Foundation 0x00007fff84474e8d __NSThread__main__ + 1429
18 libSystem.B.dylib 0x00007fff885a9456 _pthread_start + 331
19 libSystem.B.dylib 0x00007fff885a9309 thread_start + 13
)
11/09/10 16.39.29 iCompta[415] connectionDidClose <ANGDataConnection: 0x11a45cce0>

[Angeman]

I have made changes in next version 2.1.1 and I think it should finally work so can you test again when it is available (in a few days after Apple has validated it) ?

[MrGonfio]

Hi Angelman, great to hear that !!
As soon as the 2.1.1 (or 2.2.1 ?) will be available I'll be happy to test it and report the result to you!!!

Thank you very very much for your support!!!