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Please Help: No longer able to direct connect to bank

Posted: 28 August 2015, 16:52
by sjac
I have been using iCompta for several years now and this is the first time I have not been able to get it to direct connect to my bank. I'm getting the following error:

Parsing data…
OFXAdapter: Failed to parse request: Unable to parse a union field "OFXRequest.OFXRequest.SignOnMsgsRqUn": union is empty.

Re: Please Help: No longer able to direct connect to bank

Posted: 28 August 2015, 17:07
by Angeman
What is your bank ?

Re: Please Help: No longer able to direct connect to bank

Posted: 28 August 2015, 17:10
by sjac
USAA Federal Savings Bank

Re: Please Help: No longer able to direct connect to bank

Posted: 28 August 2015, 17:40
by Angeman
Ok it looks like they don't support the <CLIENTUID> tag in the request iCompta is sending. The problem is I added this <CLIENTUID> tag in latest version because another bank required it to work… I'll try to find a way to make everyone happy.

Re: Please Help: No longer able to direct connect to bank

Posted: 28 August 2015, 18:04
by sjac
Thank you for your quick reply and assistance. It's much appreciated.

Re: Please Help: No longer able to direct connect to bank

Posted: 31 August 2015, 15:28
by Angeman
Could you try again with this version and tell me if it works ? Thanks

Re: Please Help: No longer able to direct connect to bank

Posted: 08 September 2015, 17:17
by sjac
Looks like that worked. :) Will you be pushing it out as an update, I see this was labeled as a Demo with a 30 day use?

Re: Please Help: No longer able to direct connect to bank

Posted: 08 September 2015, 17:42
by Angeman
Yes I'll submit the update to Apple soon.

Re: Please Help: No longer able to direct connect to bank

Posted: 08 September 2015, 17:45
by sjac
Thank you! One of the reasons I like iCompta is your quick replies to fix things and keep the software up-to-date. Much Appreciated.