Hi Angeman!
I did the synchronization process of iCompta on the Mac with Dropbox, where I now have the file described below:
/Aplicativos/iCompta 6/Synchronization/05D57D8A-991C-4DEB-9A07-8A6A5FB81732.zip
When trying to open this database on iphone I always get the message "No documents found" ...
what am I doing wrong?
Thanks in advance for your help!
Error in syncing with iPhone
- Angeman
- Administrateur
- Posts: 2307
- Joined: 28 December 2008, 21:28
- Location: Toulouse, France
- Contact:
Re: Error in syncing with iPhone
Do you have iCompta 6 on the iPhone as well ? Do you use the same Dropbox account as on your Mac ?
-
- Posts: 145
- Joined: 08 March 2016, 19:07
Re: Error in syncing with iPhone
Yes, I have iCompta and Dropbox last versions installed in my iPhone X, running iOS 11.3.1.
All devices with the same Dropbox account.
All devices with the same Dropbox account.
- Angeman
- Administrateur
- Posts: 2307
- Joined: 28 December 2008, 21:28
- Location: Toulouse, France
- Contact:
Re: Error in syncing with iPhone
Ok, if you create a new document on the iPhone, enable Dropbox sync and save it, does a new .zip file appear in /Aplicativos/iCompta 6/Synchronization ?
-
- Posts: 145
- Joined: 08 March 2016, 19:07
Re: Error in syncing with iPhone
Creating a new document in iPhone, enabling Dropbox sync and saving it I'got a message "Error while saving document".
- Angeman
- Administrateur
- Posts: 2307
- Joined: 28 December 2008, 21:28
- Location: Toulouse, France
- Contact:
Re: Error in syncing with iPhone
Perhaps try to logout from Dropbox (inside iCompta) and then login again ?
-
- Posts: 145
- Joined: 08 March 2016, 19:07
Re: Error in syncing with iPhone
Dear Angeman,
I tried logout from Dropbox (inside iCompta), deleted all iCompta files and folders in Dropbox, then login again (inside iCompta), checked synchronization and pressed command+s. The folders and files were re-created in the dropbox by iCompta.
In iPhone, I uninstalled and installed Dropbox and iCompta, tried open the file in Dropbox, but I have the same message "No documents found"...
I tried logout from Dropbox (inside iCompta), deleted all iCompta files and folders in Dropbox, then login again (inside iCompta), checked synchronization and pressed command+s. The folders and files were re-created in the dropbox by iCompta.
In iPhone, I uninstalled and installed Dropbox and iCompta, tried open the file in Dropbox, but I have the same message "No documents found"...
- Angeman
- Administrateur
- Posts: 2307
- Joined: 28 December 2008, 21:28
- Location: Toulouse, France
- Contact:
Re: Error in syncing with iPhone
Can you show me a screenshot ? Just to make sure you are doing it from the right place.
-
- Posts: 145
- Joined: 08 March 2016, 19:07
Re: Error in syncing with iPhone
The problem was because the application on the iPhone was logged in the Dropbox...
I created a new document, and logged out of Dropbox.
Now it's ok!
Thanks for your help, Angeman!
I created a new document, and logged out of Dropbox.
Now it's ok!
Thanks for your help, Angeman!