Hi There
unfortunately, since recently monthly income/expense reports just don't open for me. I click on the report and it keeps loading and freezes the whole application for long long time. When it finally loads - it takes same amounts of loading time to make any modifications. What can we do about it? I have 2 years worth of categorized transactions in this file. I don't want to loose all the time I invested into downloading, categorizing all of that. I need the reporting to work so that I can make use of that data.
By the way - same thing happens on the mobile app on iPhone
I was considering buying a newer version, but with such stability issues - why invest in newer version?
Monthly income report doesn't load
- Angeman
- Administrateur
- Posts: 2307
- Joined: 28 December 2008, 21:28
- Location: Toulouse, France
- Contact:
Re: Monthly income report doesn't load
Check that you don't have a transaction with a wrong year such as 20107 instead of 2017 for example. This can be the cause of such a freezing.
Re: Monthly income report doesn't load
how do I check that apart from looking as each and every transaction manually?
Re: Monthly income report doesn't load
I checked all accounts and all top transactions are august 2017 or earlier
Any other ideas?
Any other ideas?
- Angeman
- Administrateur
- Posts: 2307
- Joined: 28 December 2008, 21:28
- Location: Toulouse, France
- Contact:
Re: Monthly income report doesn't load
Check the first transaction as well, it could year 217 instead of 2017 for example.
Otherwise you can send me your accounts file and I'll check what's wrong.
Otherwise you can send me your accounts file and I'll check what's wrong.
Re: Monthly income report doesn't load
OK I emailed the file to support@lyricapps.com