Redownload the App

[wskwong2000]

Hi folks,

My laptop crashed recently and I have to reinstall iTune. I was asked to pay for iCompta again, while other software that I had paid before allow me to simply redownload. Why is that?

[JWD]

This happened to me too when I redownloaded iCompta having previously made an in-APP purchase from the free version.
As long as it was the same iTunes account you just need to ask iTunes for a refund.
However I do wonder if there is something iCompta Mobile needs to do to prevent this happening too?

[Angeman]

I think I will remove in-app purchase so that people buy the paid version directly to avoid this kind of issues.

[Otter]

What about adding a "restore purchases" feature within the app - I've seen this in a few other apps to deal with this situation. Thanks.

[Angeman]

Yes you're right I just discovered that.