Syncing Problem

Discussions about iCompta on macOS
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e3gle08
Posts: 1
Joined: 28 July 2010, 23:19

Syncing Problem

Post by e3gle08 »

I'm having problems synchronising from the desktop app to my iPhone 4.
It synced a few times fine, but now the desktop app refuses to find the iPhone over the wifi network. There is nothing wrong with the network and I have restarted the desktop app, quit and restarted the iPhone app, and restarted my Mac to no avail.
I'm a bit disappointed as otherwise it works really well but the desktop syncing was my reason for buying.
Hope you can help.
Chris
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Angeman
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Posts: 2303
Joined: 28 December 2008, 21:28
Location: Toulouse, France
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Re: Syncing Problem

Post by Angeman »

Make sure the WiFi sign is on before launching iCompta on the iPhone because sometimes it shuts down WiFi to save battery. Also if you have enabled password protection make sure you unlock the file before trying to sync. Last, try to restart you wireless router.
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