export problem

Discussions about iCompta on iOS
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momo003
Posts: 1
Joined: 15 November 2009, 06:08

export problem

Post by momo003 »

Hi,

First, Thank you for your beautiful work. Great app. I love it!

When I enter the address shown at the top of the main screen in my computer's browser(safari4.0.3) to back up and export my account's data, not only "Safari can't open the page" appears and also the app: iComptaMobile(1.3) suddenly crash.
Is there the correct or another way to export?

My iPhone's os is the latest one.
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Angeman
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Posts: 2302
Joined: 28 December 2008, 21:28
Location: Toulouse, France
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Re: export problem

Post by Angeman »

Could you look in the following folder after syncing your iPhone with iTunes :
  • Mac : ~/Library/Logs/CrashReporter/MobileDevice/
  • Windows XP : C:\Documents and Settings\[Your name]\Application Data\Apple Computer\Logs\CrashReporter\MobileDevice\
  • Windows Vista : C:\Users\[Your name]\AppData\Roaming\Apple Computer\Logs\CrashReporter\MobileDevice\
There should be some files named like iCompta_[Date]_[iPhone / iPod name].crash, please send them to me.
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