Error while saving

Discussions about iCompta on iOS
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ptr.chovan
Posts: 106
Joined: 12 September 2016, 13:07

Error while saving

Post by ptr.chovan »

Get an error while saving on iphone... It is the first time it happend and so far it doesn’t work. Im bit bussy now.. I will try to restart the phone and if it won’t work Ill try to send proper error report
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Angeman
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Re: Error while saving

Post by Angeman »

2 other people have reported this to me on the French forum and I suggested them to try to delete the app and reinstall it (after keeping a copy of your accounts file of course). They didn't answer me yet so I don't know if it works.
ptr.chovan
Posts: 106
Joined: 12 September 2016, 13:07

Re: Error while saving

Post by ptr.chovan »

Just tried it. Yes it worked but all my settings and preferences are lost 😖
MFG
Posts: 1
Joined: 21 October 2017, 16:50

Re: Error while saving

Post by MFG »

I’m suddenly receiving these error messages on both iPhone and iPad as well. I can’t save any transactions, but also get “error while saving document” when trying to use either backup option, so am concerned about deleting and reinstalling. Any suggestions?
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Angeman
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Re: Error while saving

Post by Angeman »

Unfortunately deleting and reinstalling the app is the only known solution. Just be careful to save your accounts file first using iTunes file sharing.
GarfieldP
Posts: 1
Joined: 16 October 2017, 12:20

Re: Error while saving

Post by GarfieldP »

MFG wrote: 21 October 2017, 16:57 I’m thrilled about NooCube and suddenly receiving these error messages on both iPhone and iPad as well. I can’t save any transactions, but also get “error while saving document” when trying to use either backup option, so am concerned about deleting and reinstalling. Any suggestions?
I'm having the same issue. Re-installing is a bit inconvenient but that's fine as long as it fixes the issue.
Last edited by GarfieldP on 21 January 2022, 14:10, edited 2 times in total.
Aguilberto Junior
Posts: 144
Joined: 08 March 2016, 19:07

Re: Error while saving

Post by Aguilberto Junior »

I also had the same problem (iPhone 6s/iOS 11.0.3)... I uninstalled and installed the app and everything returned to normal.
ptr.chovan
Posts: 106
Joined: 12 September 2016, 13:07

Re: Error while saving

Post by ptr.chovan »

Another one again :cry: .. still the same remedy for it?
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Angeman
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Re: Error while saving

Post by Angeman »

Yes, it's really a shame they don't fix those nasty iOS 11 / macOS 10.13 bugs…
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