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Error while saving

Posted: 01 October 2017, 17:38
by ptr.chovan
Get an error while saving on iphone... It is the first time it happend and so far it doesn’t work. Im bit bussy now.. I will try to restart the phone and if it won’t work Ill try to send proper error report

Re: Error while saving

Posted: 01 October 2017, 17:48
by Angeman
2 other people have reported this to me on the French forum and I suggested them to try to delete the app and reinstall it (after keeping a copy of your accounts file of course). They didn't answer me yet so I don't know if it works.

Re: Error while saving

Posted: 01 October 2017, 18:44
by ptr.chovan
Just tried it. Yes it worked but all my settings and preferences are lost 😖

Re: Error while saving

Posted: 21 October 2017, 16:57
by MFG
I’m suddenly receiving these error messages on both iPhone and iPad as well. I can’t save any transactions, but also get “error while saving document” when trying to use either backup option, so am concerned about deleting and reinstalling. Any suggestions?

Re: Error while saving

Posted: 21 October 2017, 18:02
by Angeman
Unfortunately deleting and reinstalling the app is the only known solution. Just be careful to save your accounts file first using iTunes file sharing.

Re: Error while saving

Posted: 25 October 2017, 17:37
by GarfieldP
I'm having the same issue. Re-installing is a bit inconvenient but that's fine as long as it fixes the issue.

Re: Error while saving

Posted: 26 October 2017, 15:22
by Aguilberto Junior
I also had the same problem (iPhone 6s/iOS 11.0.3)... I uninstalled and installed the app and everything returned to normal.

Re: Error while saving

Posted: 13 November 2017, 12:17
by ptr.chovan
Another one again :cry: .. still the same remedy for it?

Re: Error while saving

Posted: 14 November 2017, 12:20
by Angeman
Yes, it's really a shame they don't fix those nasty iOS 11 / macOS 10.13 bugs…