Page 1 of 5

Version 6

Posted: 19 January 2017, 07:39
by Bongo
I have just downloaded Icompta Version 6 and cannot copy the Icompta old files to the New Version. My old document called Document 2.compttabd is appearing as a folder and not as a file in the file sharing window. Drag and copy does not seem to work and when I copy the file to my computer I cannot add it to the New version as the document is appearing as a folder on my Computer desktop. Can you help please? Thanks.

Re: Version 6

Posted: 19 January 2017, 10:17
by Angeman
On iCompta 3 select the backup line and then send yourself an email. In Mail, open the attachment and choose "Import with iCompta 6".

Re: Version 6

Posted: 19 January 2017, 10:35
by Bongo
Where is the backup line? Thanks

Re: Version 6

Posted: 19 January 2017, 10:52
by Angeman
Sorry it's the "Web server" line, under the accounts and the reports.

Re: Version 6

Posted: 19 January 2017, 18:37
by Bongo
When you say open the attachment, do you mean pressing on it and then pressing on Import to ICompta6? I did this and nothing seems to be happening. Thanks.

Re: Version 6

Posted: 19 January 2017, 19:13
by Angeman
Yes that's what I meant. Well sorry for the trouble I don't know why it doesn't work for you but anyway I just submitted a 3.1.19 update that will send the document directly to iCompta 6 so hopefully it will work straightforward this time.

Re: Version 6

Posted: 20 January 2017, 03:53
by Bongo
How do I get this update? Thanks

Re: Version 6

Posted: 20 January 2017, 09:39
by Angeman
It will be available today or tomorrow maybe when Apple has validated it.

Re: Version 6

Posted: 20 January 2017, 18:09
by Bongo
I have downloaded the update and managed to import my document into iCompta 6. However on trying to open the document I am getting the message:

The document Document2.comptadb needs to be updated, do you want to convert it now? This can take a few minutes.

On tapping OK I am asked for the password. After a few seconds the program closes and nothing happens. When I tried to open iCompta 6 again the same thing recurred
every time. Can you please help? Thanks

Re: Version 6

Posted: 20 January 2017, 18:19
by Angeman
Ok can you send me your .comptadb file by email ? I'll convert it and send it back to you.