Hi
I have an OFX file on my dropbox folder, when I try to import to iCompta from my PC using Windows 10 and Chrome I get a message saying "Error while importing file". The same file is imported successfully from my Mac, so I guess it's related to how the file is encoded in Windows.
Error while importing file
- Angeman
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Re: Error while importing file
You have to set the right encoding in the import settings screen. It's probably ISO Latin 1 if it come from Windows.
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- Joined: 20 September 2015, 13:16
Re: Error while importing file
Hi. Thanks for your answer.
Are you talking about the screen I get when tapping "Import configurations"? It is completely blank except for a setting button on the bottom left (force the display of intermediate settings - which also doesn't make anything show up).
The "Export configurations" screen is also blank.
Are you talking about the screen I get when tapping "Import configurations"? It is completely blank except for a setting button on the bottom left (force the display of intermediate settings - which also doesn't make anything show up).
The "Export configurations" screen is also blank.
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- Posts: 6
- Joined: 20 September 2015, 13:16
Re: Error while importing file
Or are you talking about the settings screen that appear in the app after I press the import button in the browser? If so, the error appears before this screen.
- Angeman
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- Posts: 2303
- Joined: 28 December 2008, 21:28
- Location: Toulouse, France
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Re: Error while importing file
Yes this one.roberto_sc wrote:Or are you talking about the settings screen that appear in the app after I press the import button in the browser?
Can you show me screenshots of your browser and of the app ? Thanks