Synchronisation with iPhone 3G aborted - icompta 4.0.8

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Sonnet
Posts: 11
Joined: 16 January 2011, 21:01

Synchronisation with iPhone 3G aborted - icompta 4.0.8

Post by Sonnet »

Hi,

I was using iCompta since month with no problems at all. Thanks for this great piece of software!! :D

But since a few weeks I' ve got more and more problems to sync with my iPhone 3G:
When I start the sync procedure my iPhone is recognized successfully by the desktop app but the sync fails in the next second :(

I got the following setup:

Mac Pro 3.1 with Snow Leopard 10.6.6
iCompta 4.0.8

iPhone 3G
with iOS 4.2

To get rid of this I've surfed thru the forum intensively and tried everything stated:

- Restart iphone
- Restart Mac Pro
- Restart WLAN Router
- Kill icompta app on the running iphone

Unfortunately no success at all :evil:

Could you please help or investigate?

Cheers from Berlin

Sonnet
Last edited by Sonnet on 01 June 2011, 09:45, edited 1 time in total.
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Angeman
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Location: Toulouse, France
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Re: Synchronisation with iPhone 3G aborted - icompta 4.0.8

Post by Angeman »

Do you have a firewall enabled on your Mac or your WLAN router ?
Sonnet
Posts: 11
Joined: 16 January 2011, 21:01

Re: Synchronisation with iPhone 3G aborted - icompta 4.0.8

Post by Sonnet »

No I don't have a firewall exept the build in one from Snow Leopard.

Strange thing is, that it was working fine until I've upgraded to icompta 4.0.8
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Angeman
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Joined: 28 December 2008, 21:28
Location: Toulouse, France
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Re: Synchronisation with iPhone 3G aborted - icompta 4.0.8

Post by Angeman »

Can you send me the log messages of the iPhone by following these instructions viewtopic.php?f=3&t=524 and the ones of the Mac by launching /Applications/Utilities/Console.app ? Thanks
Sonnet
Posts: 11
Joined: 16 January 2011, 21:01

Re: Synchronisation with iPhone 3G aborted - icompta 4.0.8

Post by Sonnet »

Just to close this topic.

It was indeed a firewall issue. icompta was listed two times in the firewall list, due to different versions. Unfortunately I just gave only one entry (the old version) the correct rights.

Finally I've removed all unnecessary entries and corrected the remaining one. Now it's up and running again :)

Lessons learned was that new versions of icompta create own (new) entries in the firewall list. I assume that this issue is now obsolete due to the App Store version.

Thanks for your help and sorry for the late response.

Sonnet
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