Account Import from bank issues

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Bonita
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Joined: 15 November 2017, 05:12

Account Import from bank issues

Post by Bonita » 15 November 2017, 05:18

I have iCompta 5 and each time I import from my bank, the iCompta balance is different from the bank balance - by a lot! I've spoken to the bank's IT people and they said there is not a problem on their end and it must be an iCompta issue. Has anyone else had this problem and found a solution?

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Angeman
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Re: Account Import from bank issues

Post by Angeman » 15 November 2017, 08:03

Have you created a transaction for the initial balance of your account ?

Bonita
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Joined: 15 November 2017, 05:12

Re: Account Import from bank issues

Post by Bonita » 15 November 2017, 19:56

Yes, I posted a transaction with the beginning balance from my last statement which would be the ending balance for the month of October. It gives me a difference of $-1131.37

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Angeman
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Re: Account Import from bank issues

Post by Angeman » 15 November 2017, 23:37

So the very first transaction you created in iCompta starts on November 1st, is that right ?

Bonita
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Joined: 15 November 2017, 05:12

Re: Account Import from bank issues

Post by Bonita » 15 November 2017, 23:55

I used the balance from my bank statement from October 22nd

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Angeman
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Re: Account Import from bank issues

Post by Angeman » 16 November 2017, 10:12

You didn't answer my question anyway to make it simple : if you have a difference of -1131.37 create a transaction of -1131.37 and you're good to go.

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