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Can't sync mac(OS Sierra 10.12.2)with iOS 10.2.

Posted: 15 January 2017, 19:50
by misei
I'm using Version 4.0.13 with mac(OS Sierra 10.12.2). Can't sync with iOS 10.2. After the sync is complete, the amount are not the same. HELP!

Re: Can't sync mac(OS Sierra 10.12.2)with iOS 10.2.

Posted: 15 January 2017, 21:58
by Angeman
You can synchronize using "replace" mode on one device to restart with good data.

Re: Can't sync mac(OS Sierra 10.12.2)with iOS 10.2.

Posted: 18 January 2017, 10:51
by misei
Thanks for the prompt reply.

Re: Can't sync mac(OS Sierra 10.12.2)with iOS 10.2.

Posted: 18 January 2017, 12:13
by misei
Still same problem on dropbox and local network.
After sync using "repace"mode on iPhone, on mac you can see the changes on the transactions but the balance on the accounts are still the same and crashes everytime I try to save. On iPhone "replace" mode returns to "send" mode. Is it possible to sync automatically on launch and save without checking this? I also need to sync using wifi connecting by usb cable to work on both device contemporary.

Re: Can't sync mac(OS Sierra 10.12.2)with iOS 10.2.

Posted: 19 January 2017, 01:15
by Angeman
After sync using "replace" mode on the iPhone, are the balances of the accounts the same on Mac and iPhone ?

Re: Can't sync mac(OS Sierra 10.12.2)with iOS 10.2.

Posted: 19 January 2017, 08:33
by misei
No, "Reconciled" amount are the same but the balance on the left are different as follows

Mac €576.52 [Reconciled: €1636.32]
iPhone €1636.32 [Reconciled: €1636.32]

Re: Can't sync mac(OS Sierra 10.12.2)with iOS 10.2.

Posted: 19 January 2017, 10:06
by Angeman
Ok, this is probably because you have activated the show today's balance setting on the Mac and not on the iPhone, or the opposite. On the Mac this setting is in the Preferences window of iCompta and on the iPhone it's in Settings app > iCompta.